Ship faster with expert guides
240+ articles, 120+ video tutorials, and a live support team that replies in 10–15 minutes. Everything you need to run winning campaigns on Lit Star.
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- 120+
Video Tutorials
Step-by-step video walkthroughs of every feature
- 240+
Knowledge Base
Deep-dive articles for every workflow and edge case
- 24/7
Live Chat
Real humans, 10–15 min response on Growth plan
- 18
Lit Academy
Free courses and certification for ad managers
Quick answers
How do I create my first campaign?
Sign up free, verify your account, fund your wallet ($5 minimum), then click 'Create Ad' from the dashboard. Our 5-step wizard walks you through objective, audience, creative, budget and review. Most campaigns go live in under 10 minutes.
Why is my ad CTR low?
Low CTR usually comes from weak creative, mismatched audience, or ad fatigue. Refresh creative, narrow your audience, or A/B test 3 variants. Our AI Optimizer can auto-suggest improvements.
How do I track conversions?
Install the Lit Adx Pixel on your website (5 lines of JS) or the Lit Adx SDK in your app. Conversion events flow into your dashboard within seconds and the AI uses them to optimize bidding.
What's a good ROAS?
Industry average ROAS is 2-3×. Top performers on Lit Adx achieve 4-6× ROAS using AI Budget Optimizer, lookalike audiences and refreshing creatives every 7 days.
How can I get faster support?
Growth plan customers get priority support with 10–15 minute response time and a dedicated review team for faster ad approvals. Starter customers can reach us via community email.
Still stuck? Talk to us.
Our support team replies in 10–15 minutes on the Growth plan.